Printer receives data but does not print

upscope upscope at nwi.net
Sat Jul 7 08:09:27 PDT 2012


Neil wrote:

> I am using Ubuntu 10.4 on an Acer 5338 and a Brother MFCJ625DW.
> Today I installed mfcj625dwcupswrapper-1.1.2-1.i386.deb and
> mfcj625dwlpr-1.1.2-1.i386.deb in usr/share/cups/model. When I try to
> print a document the printer says it is receiving data but does not
> print. The job list says the print is complete. An ideas as to what
> may be wrong and how to fix it will be very welcome.

Did you follow the prereq's on the brother's web page for your 
distribution? I just installed a Brother's MFC-J6710DW on openSUSE, from 
RPM's, both lpr, Cups drivers.  

http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/instruction_prn1a.html

Both seem to work but lpr seems to experience thge problem your seeing 
occassionally. I also installled the scanner, but brother's instructs 
for libsane do not mention the product ID.

Instructions say:
Code:
----------
Brother MFC-J6710DW
ATTR{idVendor}=="04f9", MODE="0664", GROUP="lp", 
ENV{libsane_matched}="yes"
/Code:
--------

Should read:
Code:
---------
Brother MFC-J6710DW
ATTR{idVendor}=="04f9", ATTR{idProduct}==0263, MODE="0664", GROUP="lp", 
ENV{libsane_matched}="yes"
/Code:
----------
Note your product code will be diffeent. Vendor codes should be same.

Also found Brother tech support to be helpful thru email contact for 
Linux. If you call support they will either tell you they don't support 
Linux or a good tech will refer you to the email. Also the pages at 
Brothers Solutions have a lot of info.

Hope this helps.
-- 
Russ
openSUSE 12.1(3.1.10-1.16-desktop x86_64)|KDE 4.8.3
"release 504"|Intel core2duo 2.5 MHZ,|8GB
DDR3|GeForce 8400GS(NVIDIA-Linux-x86_64-295.59)  





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