CUPS-PDF printer only working on one client
Helge Blischke
h.blischke at acm.org
Wed Nov 28 07:20:49 PST 2012
Graham wrote:
> I am running CUPS v1.5.0 on Linux Mint 12 Lisa which is working fine and
> used as a print server.
>
> I have also successfully set-up the cups-pdf printer to print files to pdf
> from Win 7 Professional clients to my server.
>
> The problem is I can only get my Win 7 PC to print to PDF and I'm not able
> to get it working on another Win 7 client PC. The cups error log does not
> give me any clues, here is an extract from the end
>
> D [27/Nov/2012:18:11:01 +0000] [Job 211] Wrote 1 pages...
> D [27/Nov/2012:18:11:01 +0000] [Job 211] Backend returned status -11
> (crashed) D [27/Nov/2012:18:11:01 +0000] [Job 211] End of messages
> D [27/Nov/2012:18:11:01 +0000] [Job 211] printer-state=3(idle)
> D [27/Nov/2012:18:11:01 +0000] [Job 211]
> printer-state-message="/usr/lib/cups/backend/cups-pdf failed" D
> [27/Nov/2012:18:11:01 +0000] [Job 211] printer-state-reasons=none
>
> My cupsd.conf enables access from all the local network i.e.
>
> <Location /admin>
> Order allow,deny
> Allow 192.168.106.0/24
> </Location>
>
> The client printer set up uses port
> http://192.168.106.4:631/printers/CT_Intranet_PDF_Printer
>
> Has anyone come across the same issue or can point me in the right
> direction. Many thanks in advance.
Well, exit status "-11" usually indicate a segmentation fault. AS cups-pdf
uses Gostscript to generate PDF (except maybe Mac OS X, where pdftops may
alternatively be used), I suspect that Ghostscript crashes on the input
file.
Could you post (an URL to) to suc a file from your Win box in question
(how to: set the printer queue to stop, print a test job which is known to
fail, and get the file from /var/spool/cups/dxxxxx-001, where xxxxx is the
job ID).
Helge
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