CUPS-PDF printer only working on one client

Helge Blischke h.blischke at
Wed Nov 28 07:20:49 PST 2012

Graham wrote:

> I am running CUPS v1.5.0 on Linux Mint 12 Lisa which is working fine and
> used as a print server.
> I have also successfully set-up the cups-pdf printer to print files to pdf
> from Win 7 Professional clients to my server.
> The problem is I can only get my Win 7 PC to print to PDF and I'm not able
> to get it working on another Win 7 client PC. The cups error log does not
> give me any clues, here is an extract from the end
> D [27/Nov/2012:18:11:01 +0000] [Job 211] Wrote 1 pages...
> D [27/Nov/2012:18:11:01 +0000] [Job 211] Backend returned status -11
> (crashed) D [27/Nov/2012:18:11:01 +0000] [Job 211] End of messages
> D [27/Nov/2012:18:11:01 +0000] [Job 211] printer-state=3(idle)
> D [27/Nov/2012:18:11:01 +0000] [Job 211]
> printer-state-message="/usr/lib/cups/backend/cups-pdf failed" D
> [27/Nov/2012:18:11:01 +0000] [Job 211] printer-state-reasons=none
> My cupsd.conf enables access from all the local network i.e.
> <Location /admin>
>   Order allow,deny
>   Allow
> </Location>
> The client printer set up uses port
> Has anyone come across the same issue or can point me in the right
> direction. Many thanks in advance.

Well, exit status "-11" usually indicate a segmentation fault. AS cups-pdf 
uses Gostscript  to generate PDF (except maybe Mac OS X, where pdftops may 
alternatively be used), I suspect that Ghostscript crashes on the input 
Could you post (an URL to) to suc a file from your Win box in question
(how to: set the printer queue to stop, print a test job which is known to 
fail, and get the file from /var/spool/cups/dxxxxx-001, where xxxxx is the 
job ID).


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