[cups.general] Internal Server Error When Adding Printer

[Michael Sweet]

Try:

    cupsctl --debug-logging

and then see if you get any more information.  My suspicion is that the temporary directory is set wrong...


On Sep 3, 2012, at 10:20 AM, Robert <rkimble67 at gmail.com> wrote:

> I am using version Cups 1.6.1
> The only error I have is:
> 
> E [03/Sep/2012:09:14:21 -0500] [CGI] CUPS-Get-Devices request failed with status 502: Internal Server Error
> 
> 
> 
>> What version of cups?
>> 
>> Do you see any error messages in /var/log/cups/error_log?
>> 
>> 
>> Sent from my iPad
>> 
>> On 2012-09-02, at 6:31 PM, Robert <rkimble67 at gmail.com> wrote:
>> 
>>> On the Admin tab when I click add a new printer. I get prompted to enter user credentials. I enter root as the username and my password for the root account. When I hit ok I immediately get a "Internal Server Error"?
>>> 
>>> I am running Archbang x86_64
>>> Kernal: 3.3.4-1
>>> 
>>> [root at robertsoffice robert]# ls -lr /etc/cups/
>>> total 48
>>> -rw-r--r-- 1 root lp      0 Aug 14 15:27 subscriptions.conf
>>> drwx------ 2 root lp   4096 Aug 14 15:27 ssl
>>> -rw-r----- 1 root lp    278 Aug 14 15:27 snmp.conf
>>> -rw------- 1 root lp      0 Aug 14 15:27 printers.conf
>>> drwxr-xr-x 2 root lp   4096 Aug 14 15:27 ppd
>>> drwxr-xr-x 2 root lp   4096 Aug 14 15:27 interfaces
>>> -rw-r----- 1 root lp   4539 Sep  2 16:46 cupsd.conf.O
>>> -rw-r----- 1 root lp   4544 Aug 14 15:27 cupsd.conf.default
>>> -rw-r----- 1 root lp   4544 Sep  2 16:47 cupsd.conf
>>> -rw-r--r-- 1 root root 1077 Jul  8 04:48 command.types
>>> -rw-r--r-- 1 root lp    136 Sep  2 16:04 client.conf
>>> -rw------- 1 root lp      0 Aug 14 15:27 classes.conf
>>> 
>>> 
>>> Does anyone see anything wrong?
>>> _______________________________________________
>>> cups mailing list
>>> cups at easysw.com
>>> http://lists.easysw.com/mailman/listinfo/cups
>> 
> 
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__________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair