Printing from Mtn Lion 1.6svn to 1.3.8 Debian

[Dave LeFevre]

I was not more specific about the types of printers because this morning I thought this was an across-the-board problem with all our printers (12 or so).  However that no longer seems to be the case.  We're having multiple problems and some of them seem to be that the test PDF is corrupt.  So the problem does seem to be just with one particular printer.

The model of that printer is HP LaserJet P4015
The version of debian that is being used is 5.0.4
It's printing using "HP LaserJet Series PCL 4/5, 1.3" as the driver.  (There are many, many people that use this server to print from Samba.)
As for the jobs messages, it throws a "No Pages Found" warning, but it indicates on both sides that the print was successful.  There are no errors thrown according to the logs.  We've looked closely at logs on both sides and there is nothing odd there at all except for the "No Pages Found" which shows up in the cups administration interface and on the Mac.  I set the debug to loglevel and there was nothing there, either.  It simply looks like there was no data sent and/or the server isn't ignoring it.

Again the cups server sending the data is a Mac Mountain Lion with 1.6svn.  It was an upgrade, not a fresh install, however the problem was first reported by someone with a brand new Macbook.


> Dave,
>
> This is most likely a bug in the PDF filters on your Debian system that was resolved in the later update.  Without knowing more about your setup (what Debian release, what printer, what driver, debug messages from a job that is printed) it is hard to diagnose further.
>
> Also, starting in Lion (10.7) this sort of hard-wired remote printer stopped working with sandboxed applications that lack a network access entitlement (e.g. Text Edit), which will cause failures to print that appear random to users ("I can print from Mail but not Text Edit", etc.) The solution is to create printers with local PPDs that have cupsFilter lines using the null ("-") filter to pass files through to the server.
>
>
> On 2012-09-28, at 9:44 AM, Dave LeFevre <dlefevre at purdue.edu> wrote:
>
> > Hi... I hope someone has some insight and can help me sort this one out.
> >
> > This week the department that I work for got our first licenses for Mac Mountain Lion.  We generally set up our users using a standard tarball and script that puts a printers.conf into place and sets all the printers up in raw mode using lpadmin.  Though this system was created before my time at this job I think we set up a printers.conf so that our users can take their laptops home and set up additional printers, etc.
> >
> > In the printers.conf DeviceURIs are all simply something like this:
> >
> > DeviceURI ipp://[our cups server]:631/printers/[printername]
> >
> > It is printing to a Debian package based CUPS server that is currently running 1.3.8.  This produces nothing but a cover page (which is inserted by the debian server) and a "No Pages Found" error.  We've looked at the server's error log and there is nothing of interest there, and access logs on both the Mac and the debian machine even seem to indicate that the print was successful.
> >
> > Before you simply say "that should be upgraded" (and I agree), we are working on moving to a 1.4-based server.  Admins are working on that and we have one up for testing and CUPS configured pretty much the same as the older server.  The Mac's 1.6svn CUPS server seems to print with no problem to the newer CUPS 1.4-based server.
> >
> > Does anyone have any idea of what setup tweaks I might need to do (mostly in Printers.conf since PPDs seem to have nothing to do with the issue) to get the Mountain Lion version to talk with the 1.3.8 version (besides getting the server upgrade completed)?  I can't seem to find anything that indicates that 1.6 should have a problem talking to a 1.3 server, and new Macs our clients are starting to buy have this version of CUPS as their standard.
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>
> __________________________________________________
> Michael Sweet, Senior Printing System Engineer, PWG Chair
>