Problem with Brother MFC-J835DW and CUPS-3.1.5-2.4.1 lpd
David A. Smith
dasmith at electronicaidesdesign.com
Thu Jan 17 14:30:09 PST 2013
I am having a network printing problem with cups-1.5.3-2.4.1 in OpenSUSE 12.2 on an Intel Pentium 4 CPU 2.40GHz Desktop Computer with 2GB Memory and 35GB Hard Disk.
I have a Hewlett Packard LaserJet 3 connected locally to this computer to the parallel port /dev/lp0 and a Brother MFC-J835DW All-in-One printer WIFI networked through a LinkSys Broadband Router, Model WRT54GX2.
I am able to print to the Hewlett Packard LaserJet 3 fine without any problems. However, I cannot print to the Brother MFC-J835DW printer through the network. I have configured the cups with the Brother Solution Linux Printer Driver files and followed their setup instructions as followed from their web site:
Pre-required Procedure (1)
Related distributions
openSUSE 10.3 or earlier
Related products/drivers
cupswrapper printer/PC-FAX drivers
Requirement
"lppasswd -g sys -a root" command is required before the installation.
(Setting the root password is required befor you can issue this command.)
Pre-required Procedure (2)
Related distributions
Debian, Ubuntu, openSUSE, Redhat
Related products/drivers
Printer drivers for DCP-1000, DCP-1400, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, FAX-2850, FAX-2900, FAX-3800, FAX-4100, FAX-4750e, FAX-5750e, HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5130, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5250DN, HL-5270DN, HL-5280DW, HL-6050, HL-6050D, MFC-4800, MFC-6800, MFC-8420, MFC-8440, MFC-8460N, MFC-8500, MFC-8660DN, MFC-8820D, MFC-8840D, MFC-8860DN, MFC-8870DW, MFC-9030, MFC-9070, MFC-9160, MFC-9180, MFC-9420CN, MFC-9660, MFC-9700, MFC-9760, MFC-9800, MFC-9860, MFC-9880
Requirement
Creating a symbolic link is required before the installation (superuser authorization is required to run the command)
For Redhat based distributions and Debian base distributions greater than Ubuntu8.10, Debian5:
"ln -s /etc/init.d/cups /etc/init.d/lpd"
Pre-required Procedure (3)
Related distributions
Distributions using firewall
Related products/drivers
scan-key-tool
Requirement
UDP Port 54925 is required to be open.
Example of the setting location;
OpenSUSE10.0: Yast-> Security and Users-> Firewall-> Allowed Service->Advanced
Step 4. Install LPR driver and cupswrapper driver
4-1. Turn on the printer and connect the USB cable.
4-2. Open the terminal and go to the directory where the drivers are.
4-3. Install LPR driver.The install process may take some time. Please wait until it is complete.
Command (for rpm) : rpm -ihv --nodeps (lpr-drivername)
Install LPR driver (rpm)
# rpm -ihv --nodeps mfcj835dwlpr-3.0.0-1.i386.rpm
Preparing packages for installation...
mfcj835dwlpr-3.0.0-1
Shutting down cupsd done
Starting cupsd done
#
4-4. Install cupswrapper driver.The install process may take some time. Please wait until it is complete.
Command (for rpm) : rpm -ihv --nodeps (cupswrapper-drivername)
Install cupswrapper driver (rpm)
# rpm -ihv --nodeps mfcj835dwcupswrapper-3.0.0-1.i386.rpm
Preparing packages for installation...
mfcj835dwcupswrapper-3.0.0-1
Shutting down cupsd done
Shutting down cupsd done
Starting cupsd done
#
4-5. Check if the LPR driver and cupswrapper driver are installed
Command (for rpm) : rpm -qa | grep -e (lpr-drivername) -e (cupswrapper-drivername)
Check LPR driver and cupswrapper driver (rpm)
# rpm -qa | grep -e mfcj835dwlpr -e mfcj835dwcupswrapper
mfcj835dwlpr-3.0.0-1
mfcj835dwcupswrapper-3.0.0-1
#
Step 5a. (for USB Connection) Check your printer on the cups web interface
5a-1. Open a web browser and go to "http://localhost:631/printers".
Check if the Device URI of your printer is "usb://Brother/(your printer's model name)"
Example of a USB printer entry
If the device URI is different from the example above, please go to "Modify Printer" of your printer to select proper device and driver.
If your printer is not listed on "http://localhost:631/printers", please go to "http://localhost:631/admin" and click "Add printer" and select proper device and driver.
Step 5b. (for Network Connection) Configure your printer on the cups web interface
5b-1. Open a web browser and go to "http://localhost:631/printers".
5b-2. Click "Modify Printer" and set following parameters.
- "LPD/LPR Host or Printer" or "AppSocket/HP JetDirect" for Device
- lpd://(Your printer's IP address)/binary_p1 for Device URI
- Brother for Make/Manufacturer Selection
- Your printer's name for Model/Driver Selection
Which my configuration looks as follows:
(Idle, Accepting Jobs, Shared)
Description: Brother MFC-J835DW CUPS
Location: Family_Room
Driver: Brother MFC-J835DW CUPS (color, 2-sided printing)
Connection: lpd://182.168.12.105/binary_p1
Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=one-sided
When I try a test print from cups, the following happens:
Showing 1 of 1 active job.
▼ ID ▼ Name User Size Pages State Control
MFCJ835DW-7 Unknown Withheld 1k Unknown stopped
"/usr/lib/cups/filter/pstops failed"
The /var/log/cups/error_log file shows the following errors:
E [16/Jan/2013:21:49:05 -0500] [cups-polld 192.168.12.105:631] CUPS-Get-Printers failed: server-error-operation-not-supported
E [16/Jan/2013:21:49:05 -0500] [cups-polld 192.168.12.105:631] CUPS-Get-Printers failed: server-error-operation-not-supported
E [16/Jan/2013:21:49:05 -0500] [cups-polld 192.168.12.105:631] CUPS-Get-Printers failed: server-error-operation-not-supported
E [16/Jan/2013:21:49:05 -0500] [cups-polld 192.168.12.105:631] CUPS-Get-Printers failed: server-error-operation-not-supported
...
I know the IP Address is correct for the Brother MFCJ835DW printer because I am able to access the scanner part of it through the brscan4 driver using the same IP Address. Also, I have success printing to the Brother MFCJ835DW from Mandriva Linux 2008.1 using the same setup on this same computer fine. I have already tried disabling the firewall, which didn't make any difference. I also tried changing the url connection to socket://192.168.12.105:9100 or socket://192.168.12.105 with no difference in results. Nothing else is on my network with address. I am wondering if there could be a bug in cups-1.5.3-2.4.1 release when network printing?
Thank you,
David
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