[cups] CUPS sometimes losing jobs upon restart

Tim Mooney Tim.Mooney at ndsu.edu
Mon Aug 24 11:01:11 PDT 2015


In regard to: [cups] CUPS sometimes losing jobs upon restart, Nick Hall...:

> D [08/Aug/2015:06:36:28 -0500] [Job 498606] Loading from cache...
> I [08/Aug/2015:06:36:28 -0500] [Job 498606] Data files have gone away!
> E [08/Aug/2015:06:36:28 -0500] Bad File number 1 on line 88798!
> D [08/Aug/2015:06:36:28 -0500] [Job 498606] Loading attributes...
> E [08/Aug/2015:06:36:37 -0500] [Job 498606] Aborting job because it has no
> files.
>
> This is CUPS version 1.5.3-5+deb7u6 which is part of Debian wheezy.
>
> Does anyone know what is going on or have a suggestion of what I can do to
> track down this problem? Thanks,

You'll want to read up on ErrorPolicy.  The default is probably abort-job,
which isn't what you want in this case.  Take a look at retry-job.

However, that may not be enough.  The "Data files have gone away!" error
is concerning.  Even if you switch your ErrorPolicy to retry-job, it
probably can't retry it if the data file has disappeared.

Could you also check your /etc/cups/cupsd.conf to see if you have any
setting for MaxJobs?  I'm asking, because I wonder if the data file might
be "going away" because your MaxJobs is too low?

Tim
-- 
Tim Mooney                                             Tim.Mooney at ndsu.edu
Enterprise Computing & Infrastructure                  701-231-1076 (Voice)
Room 242-J6, Quentin Burdick Building                  701-231-8541 (Fax)
North Dakota State University, Fargo, ND 58105-5164



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