[cups] Problem printing in a Ricof aficio 3025 PCL printer

[Helge Blischke]

Look into your /etc/cups/cups-files.conf for the ErrorLog directive if it specifies
a different file path (other than /var/log/cups/error_log) or even to use the
syslog demon. In that case, you need to look for the relevant log messages in your system log(s)
(dependent on oyur syslog configuration).

Helge

> Am 24.08.2015 um 22:01 schrieb Fernando V. Molina <fmolina at qi.fcen.uba.ar>:
> 
> I tried several times but ... error_log is empty. Tried restarting cups, turning debug logging off and on again, but no output at all. The list of completed jobs shows all the attempts as complete.
> 
> El 2015-08-24 16:05, Helge Blischke escribió:
>> execute
>> cupsctl —debug-logging
>> print a file which shows the issue
>> execute
>> grep 'Job xxx‘ /var/log/cups/error_log > some_tempfile
>> post the contents of „some_tempfile“ (be aware that this list throws mail
>> attachments into a black hole, so copy and paste).
>> From the log data I possibly can guess what might be the reason.
>> Helge
>>> Am 24.08.2015 um 20:54 schrieb Fernando V. Molina <fmolina at qi.fcen.uba.ar>:
>>> Thanks Helge,
>>> I have ghostscript 9.14, and also installed ghostPCL 9.07 just in case, but no luck. I can send pdf to the printer, they show up in the queue for a moment and go away (perhaps too fast), system-config-printer status reads "Ready - waiting for printer to finish", and in the printer itself I find "error in printing data" in the error list, and no ouput at all.
>>> What else can I try?
>>> El 2015-08-24 13:11, Helge Blischke escribió:
>>>> Make sure that (a recent enough) version of Ghostscript is installed.
>>>> According to the PPD settings
>>>> Ghostscript’s pxlmono device is used for rendering both PostScript and PDF.
>>>> Helge
>>>>> Am 24.08.2015 um 17:45 schrieb Fernando V. Molina <fmolina at qi.fcen.uba.ar>:
>>>>> Dear all,
>>>>> I got into a strange problem trying to print in a Ricoh Aficio 3025 PCL/PXL printer (no PS support) from some linux distros. This is a common departmental network printer (I work in a university) accessed through socket://x.y.z.t; I was working until recently with Scientific Linux (SL, a rebuilding of Red Hat Enterprise Linux) 6.5, with cups 1.4.2, printing more or less well, except some (not all) pdf files (the printers.conf amd .ppd files are attached). I upgraded my system to SL 7 (cups 1.6.3) and cannot print pdf at all; I can print test pages, and libreoffice documents, but not .pdf files, no matter which viewer: I tested okular, evince, foxit (an outdated linux version) and qpdfview without success . I set up a spare partition and installed ubuntu 15.04 (cups 2.02), got to print ok with the very same cups files attached; installed mageia 5 (cups 2.03), with the same attached files, but found the same problem: .pdf does not print. People in the department working with windows can print happily. Some people use ubuntu, they are able to print as well. In my machine, for several reasons I want to use SL, or at least Mageia, but this printing problem is a serious drawback for me. I am stuck, if someone can help, that will be appreciated.
>>>>> Regards,
>>>>> Fernando M.<printers.conf><Ricoh-Aficio-3025.ppd>_______________________________________________
>>>>> cups mailing list
>>>>> cups at cups.org
>>>>> https://www.cups.org/mailman/listinfo/cups
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