[cups] Printer not printing landscape

[Moore, Patrick]

I have a HP Laserjet 2430 printer. We are using the lpoptions file with remote clients to expose different instances for our printers. As an example, we have landscape and transcript instances for some printers. These options for some printers have stopped working and we can't figure it out.

Our /etc/cups/lpoptions file:
Dest waec4237a/landscape landscape=true page-bottom=34 page-top=34 page-left=16 page-right=16 cpi=12.55 lpi=8 scaling=100 wrap=false

When we created this queue, the remote client could no longer print to waec4237a/landscape and get a landscape printout. It would only print portrait. This is also happening when printing from the CUPS server itself. This same setup works for other printers in the queue. The remote client's logs are showing that it is trying to print to waec4237a/landscape.

We set the logging to debug2 and I'm posting the relevant log entries for the printer at the end of this email. What am I missing? Any help would be appreciated. Thank you.


d [11/May/2015:11:58:06 -0400] add_printer_state_reasons(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:11:58:06 -0400] printer-uri-supported="ipp://10.101.7.107:631/printers/waec4237a"
d [11/May/2015:11:58:06 -0400] add_queued_job_count(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:11:58:31 -0400] add_printer_state_reasons(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:11:58:31 -0400] add_job(0x9eddca8[12], 0x9e88028(waec4237a), 0x9de1d78(text/plain))
d [11/May/2015:11:58:31 -0400] check_quotas(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-created, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Job created.", ...)
I [11/May/2015:11:58:31 -0400] [Job 538012] Queued on "waec4237a" by "banjobs".
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="%s "%s" state changed.", ...)
D [11/May/2015:11:58:31 -0400] [Job 538012] argv[0]="waec4237a"
D [11/May/2015:11:58:31 -0400] [Job 538012] envp[18]="PPD=/etc/cups/ppd/waec4237a.ppd"
D [11/May/2015:11:58:31 -0400] [Job 538012] envp[21]="DEVICE_URI=socket://waec4237a.marshall.edu:9100"
D [11/May/2015:11:58:31 -0400] [Job 538012] envp[22]="PRINTER=waec4237a"
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-state-changed, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Job #%d started.", ...)
I [11/May/2015:11:58:31 -0400] [Job 538012] Attempting to connect to host waec4237a.marshall.edu on port 9100
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
I [11/May/2015:11:58:31 -0400] [Job 538012] Connected to waec4237a.marshall.edu...
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:31 -0400] cupsdAddEvent(event=job-progress, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Printed %d page(s).", ...)
d [11/May/2015:11:58:32 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:32 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="Printer "%s" state changed.", ...)
d [11/May/2015:11:58:32 -0400] cupsdAddEvent(event=printer-state-changed, dest=0x9e88028(waec4237a), job=(nil)(0), text="%s "%s" state changed.", ...)
d [11/May/2015:11:58:32 -0400] cupsdAddEvent(event=job-completed, dest=0x9e88028(waec4237a), job=0x9ea02e8(538012), text="Job completed.", ...)
d [11/May/2015:12:00:01 -0400] add_printer_state_reasons(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:12:00:02 -0400] printer-uri-supported="ipp://localhost:631/printers/waec4237a"
d [11/May/2015:12:00:02 -0400] add_printer_state_reasons(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:12:00:02 -0400] printer-uri-supported="ipp://localhost:631/printers/waec4237a"
d [11/May/2015:12:00:54 -0400] add_printer_state_reasons(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:12:00:54 -0400] printer-uri-supported="ipp://10.101.7.107:631/printers/waec4237a"
d [11/May/2015:12:00:54 -0400] add_queued_job_count(0x9eddca8[12], 0x9e88028[waec4237a])
d [11/May/2015:12:02:21 -0400] add_printer_state_reasons(0x9f3fbf0[12], 0x9e88028[waec4237a])
d [11/May/2015:12:02:21 -0400] printer-uri-supported="ipp://10.101.7.107:631/printers/waec4237a"
d [11/May/2015:12:02:21 -0400] add_queued_job_count(0x9f3fbf0[12], 0x9e88028[waec4237a])
d [11/May/2015:12:03:00 -0400] dnssdDeregisterPrinter(waec4237a)