[cups] print output error question

[Helge Blischke]

> Am 13.04.2016 um 17:17 schrieb Richard Parson <rparson891 at gmail.com>:
> 
> Hi I am a new member username inkcapable not sure if I am using the correct
> procedure logged into the cups site using my password.
> 
> Site said to use your favourite e mail application ?
> 
> PRINTER OUTPUT ERROR:
> 
> Hi Printer is a Lexmark E260 mono laser. year 2012 ( usb
> connection).printer was working o.k. until I updated to Mint 17.3 Rosa.
> random characters are :i[' oXteJ5'-rMBI73qYi]Mqrs;_) [:! GtMGO%^!tgCBfAL(
> FIC*+_5Lbn>92]]a#cSAZ&>A at c2Y, the characters do not appear on every page, I
> can print up to four sheets o.k. If i switch off the printer and leave for
> 30 seconds I can then print o.k
> 
> System info: Mint 17.3 Cinnamon 2.8.8 kernel 3.190.32  cups version 1.7.2
> processor AMD A6-3700 APU Radeon(tm) graphicsx4
> memory 8gb.
> Terminal output from printer:
> Teminal output ref Lexmark E260 mono laserjet
> 
> marg at marg-GA-A55M-DS2 ~ $ lpstat -p
> printer CUPS-PDF is idle. enabled since Tue 12 Apr 2016 14:15:04 BST
> Sending data to printer.
> marg at marg-GA-A55M-DS2 ~ $ lpstat -p | awk '{print $2}' | xargs -n1 lpq -P
> CUPS-PDF is ready
> no entries
> lpq: Unknown destination "data".
> marg at marg-GA-A55M-DS2 ~ $
> 
> Output from Cups troubleshooter GUI
> Page 1 (Scheduler not running?):
> {'cups_connection_failure': False}
> 
> update 13.4.2016 i am now getting the following error when printing.
> ERROR:
> invalid access
> OFFENDING COMMAND:
> copy
> STACK:
> --nostringval--
> --nostringval--
> --nostringval--
> 14
> -mark-
> -mark-
> -mark-
> any advice regarding this error sequence please ?.
> thank you,
> 
> Page 2 (Choose printer):
> {'cups_dest': <cups.Dest CUPS-PDF (default)>,
> 'cups_instance': None,
> 'cups_queue': u'CUPS-PDF',
> 'cups_queue_listed': True}
> Page 3 (Check printer sanity):
> {'cups_device_uri_scheme': u'usb',
> 'cups_printer_dict': {'device-uri': u'usb://Lexmark/E260',
> 'printer-info': u'Lexmark International Lexmark E260',
> 'printer-is-shared': False,
> 'printer-location': u'marg-GA-A55M-DS2',
> 'printer-make-and-model': u'Lexmark E260',
> 'printer-state': 3,
> 'printer-state-message': u'Sending data to printer.',
> 'printer-state-reasons': [u'none'],
> 'printer-type': 10522828,
> 'printer-uri-supported': u'ipp://localhost:631/printers/CUPS-PDF'},
> 'cups_printer_remote': False,
> 'is_cups_class': False,
> 'local_cups_queue_attributes': {'charset-configured': u'utf-8',
> 'charset-supported': [u'us-ascii', u'utf-8'],
> 'color-supported': True,
> 'compression-supported': [u'none', u'gzip'],
> If some one can help it would be much appreciated.
> 
> Thank you in advance.
> Top <https://forums.linuxmint.com/viewtopic.php?f=51&t=220327#top>
> _______________________________________________

Please switch cups to debug-logging (cupsctl —debug-logging), do a test print that generate the
error, and post the output of
grep 'Job xxx‘ /var/log/cups/error_log
(where xxx is the job ID of the test job) and the printer’s PPD.

This information is needed for a first check for the cause of your issue.

Helge