[cups] "Aborting job because it has no files."

Helge Blischke helgeblischke at web.de
Wed Nov 23 07:20:05 PST 2016


> Am 23.11.2016 um 13:37 schrieb Csermák Szabolcs <csermak.szabolcs at gmail.com>:
> 
> Dear All,
> 
> I am facing to a serius problem.
> We are using BOCA ticket printer, and sometimes the printing fails on ubuntu 16.04
> 
> On a successful print, I can see two lines in the cups access log, e.g.:
> 
> localhost - root [23/Nov/2016:13:07:44 +0100] "POST /printers/testfile HTTP/1.1" 200 330 Create-Job successful-ok
> localhost - root [23/Nov/2016:13:07:44 +0100] "POST /printers/testfile HTTP/1.1" 200 808 Send-Document successful-ok
> 
> But sometimes the second line missing, so there is no "Send-Document". It is resulting in an error, e.g:
> 
> E [23/Nov/2016:13:22:37 +0100] [Job 14550] Aborting job because it has no files.
> 
> I have created a "copy" of this printer, and set it to print to file. I can reproduce the problem in this way as well. (BTW, the file does not created.)
> 
> What should I check?
> 
> Waiting for your answer,
> Best,
> Szabolcs
> 
> 

Set the debug level to debug and search for the
[Job xxxx] 
messages (where xxxx is the job ID) and post these messages.
Need to know first which filters are involved when printing to this type of printer.

Helge




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