lucianbotha at gmail.com
Wed Oct 26 02:16:27 PDT 2016
Printer's job log. On Wed, Oct 26, 2016 at 11:15 AM, Lucian Botha <lucianbotha at gmail.com> wrote: > Hi > > I have the attached my logs, I have set it on verbose to make sure we > catch what ever errors might cause this. The job I'm attaching ran at 07:44 > hence the extract from that time for all files/logs. Like I explain in the > post, we're getting to the printer and nothing prints even though we don't > see any errors and the printers log (also attached) shows that it printed > with success. > > Regards, > Lucian > > On Tue, Oct 25, 2016 at 7:44 PM, Michael Sweet <msweet at apple.com> wrote: > >> Lucian, >> >> > On Oct 24, 2016, at 8:08 AM, Lucian Botha <lucianbotha at gmail.com> >> wrote: >> > >> > We have a CUPS server running on Ubuntu 14.04 which has about 10 HP >> > printers configured. We have a mix of Windows, Linux and Mac clients >> > printing to the server flawlessly. >> > >> > Flawlessly, until some of the Macs were upgraded to Sierra recently. >> Now, >> > if a user tries to print via the server, the client behaves normally, as >> > does cups. The job is processed through the server and the job log shows >> > the job printed ok. However, nothing emerges out of the printer. The Mac >> > clients can print directly to the printer using AirPrint. >> > >> > We had an older version of cups so we built a new 16.04 server with the >> > latest cups, same result. We can print directly to the printer from the >> > print server on port 9100 so that part is working ok. >> > >> > Is it safe to assume the problem does not lie with cups, rather with >> MacOS >> > 12.12? Anyone have any troubleshooting ideas? >> >> At this point there is not enough information to say. You'll need debug >> logs from both the client and server systems, and a copy of the spool file >> that gets to the CUPS server. >> >> _________________________________________________________ >> Michael Sweet, Senior Printing System Engineer >> >> _______________________________________________ >> cups mailing list >> cups at cups.org >> https://lists.cups.org/mailman/listinfo/cups >> > >