[cups] GPL Ghostscript 9.21: Unrecoverable error, exit code 1

Johannes Meixner jsmeix at suse.de
Tue Dec 12 08:28:51 PST 2017


Hello,

On Dec 12 15:51 Ianseeks wrote (excerpt):
> On Tuesday, 12 December 2017 11:51:32 GMT Johannes Meixner wrote:
...
>> This is not an issue inside Ghostscript
>> but Ghostscript fails (with "Error: /ioerror")
>> because of a "Broken pipe" outside of Ghostscript.
...
> I've no clue where to look for that "broken pipe"

In general:

Follow the instructions in
https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue

In particular:

Try to reproduce it on a virtual generic PostScript printer
according to the section
"It always helps to simulate printout on a virtual
  generic PostScript printer" in
https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue

To analyze the issue with your real printer
provide CUPS debug messages for exactly one single
failed print job according to the section
"Usually provide CUPS debug messages" in
https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue

Probably it is best to attach such a /var/log/cups/error_log
for one single failed print job to your
http://bugzilla.opensuse.org/show_bug.cgi?id=1072244

If you use third-party printer driver software see
https://en.opensuse.org/SDB:Printer_buying_guide
therein in particular the section
"Printers with non-free driver software"


Kind Regards
Johannes Meixner
-- 
SUSE LINUX GmbH - GF: Felix Imendoerffer, Jane Smithard,
Graham Norton - HRB 21284 (AG Nuernberg)



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