[cups] CUPS error logs

Fri Mar 2 03:50:03 PST 2018

> Am 01.03.2018 um 14:21 schrieb Miller, Darby <DTMILLE2 at hacc.edu>:
> 
> I was finally able to replicate the printing error yesterday with an iMac running 10.12.6 to a SawGrass Virtuoso SG800 printer. Printing from Photoshop 2018.
> 
> I pulled the CUPS error logs, and I have pasted what I think are the relevant sections below. I highlighted what looks like something of possible concern in red.
> 
> The printer fed the paper, and then did not print. The paper stayed half-way in the printer and I had to manually pull it out. There was no error message on the printer LCD screen. It seemed to think the job was complete. No error in the Mac printer queue UI either.
> 
> If someone can assist me in taking a look at these logs I’d appreciate it. I’m not 100% sure what the purpose of this is list is, or how many people are on it. So I apologize if this list is not the place for this type of request. I’d really like to understand CUPS logs and I thought this might be a good place to start.
> 
> THIS LOOKS LIKE START OF PRINT JOB
> 
> ….
> D [28/Feb/2018:10:56:43 -0500] [Job 127] Returning CUPS_SC_STATUS_OK with 135 bytes (SERN:R736A815188;MFG:SAWGRASS;CMD:PJL,ICP;MDL:SG800;STS:10001,0;CLS:PRINTER;DES:SAWGRASS SG800;CID:;RIJ:223/71,70,67,68;REX:41;MIB:100;)...
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10004-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10007-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10042-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10046-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.50108-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.30136-warning
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.30021-warning
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10032-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10072-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10073-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10074-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10075-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.30626-warning
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10044-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10045-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10002-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.41200-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.41300-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.41400-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.41100-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.46200-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.46300-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.46400-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.46100-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.47200-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.47300-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.47400-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.47100-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.48200-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.48300-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.48400-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.48100-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.45000-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40940-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.30013-warning
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.30014-warning
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.30015-warning
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40012-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40013-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40014-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40015-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40002-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40003-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40004-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40005-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42904-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40205-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40101-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40172-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40173-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40174-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40175-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40200-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40204-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40211-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40212-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40931-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40260-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42901-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42902-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42908-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42903-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42906-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42905-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42907-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42012-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42000-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42019-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42013-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42999-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42001-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42014-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.42008-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40011-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40030-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40159-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40904-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40905-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.40800-error
> D [28/Feb/2018:10:56:43 -0500] [Job 127] STATE: -com.ricoh.10033-report
> D [28/Feb/2018:10:56:43 -0500] [Job 127] ATTR: marker-colors=#000000,#00ffff,#ff00ff,#ffff00,none
> ….
> THIS APPEARS TO BE THE END OF THE PRINT JOB
> 

What do these status messages, especially the error numbers, really mean?

What I suspect is:
From what I was able to find in the internet about these printer(s) is:
–	SAWGRASS uses the respective Ricoh printers as a basis for its own modifications
	on both the print head design and the software with respect to drop size and drop placing.
–	That might mean that a special raster format different from the default cups-raster
	(perhaps pwg-raster?) must be used, which requires a special filter in the cups filter
	chain.

Unfortunately the Sawgrass web site requires to sign in resp. register as a customer using 
a sawgrass printer to get any detailed information, and the freely available user manual 
(Virtuose_UserGuide.pdf) doesn’t provide any information beyond how to handle
the printer.

Helge