I've seen that pale output when the image file was in one of adobe rgb and the printer expected srgb. Or maybe the other way around? It has been a while; I cannot recall which was set which way. But a disagreement as to which rgb colour space can cause washed out prints. -JimC -- James Cloos <cloos at jhcloos.com> OpenPGP: 0x997A9F17ED7DAEA6