[cups] get a new copy of a network printers configuration

[Brian Potkin]

On Fri 30 Nov 2018 at 14:37:10 -0800, Bob wrote:

> ** Reply to message from Brian Potkin <claremont102 at gmail.com> on Fri, 30 Nov
> 2018 13:25:04 +0000
> 
> > On Thu 29 Nov 2018 at 22:39:39 -0800, Bob wrote:
> > 
> > > So far for me CUPS has just worked and I have not had to get into its workings,
> > > this was just great.
> > > 
> > > MondayNovember 26 there was a power outage.  The next day after power was
> > > restored I could not print two-sided.  I could not find anywhere in CUPS GUI to
> > > change the printer.  I did find where I could change it in the printer itself,
> > > and did change Duplex from off to on.  Restarted the system but still could not
> > > print two-sided.  How do I get the system to recognize that the printer can
> > > print two-sided?
> > 
> > What applications are you printing from? Is the printer visible in
> > their dialogs? Are you saying that duplex (often Two-sided Long Edge)
> > is not offered as an option in a dialog?
> 
> Since the power outage I had only tried to use firefox to print.  After you
> asked I tried LibreOffice the print dialog says "Two-sided not available" yet
> when I click the print button the document is printed two-sided.  I then opened
> a pdf file (do not know what program was used) I also got the "Two-sided not
> available" and it also printed two sided.  I then tried firefox same message
> and print results as above.  So "Two-sided not available" does not seam correct
> since the print results is two-sided, and the Two-sided option can not be
> changed.  I think I am a little confused.

I am more than a little confused. :)

Would you post the outputs of

1. lpstat -e
2. dpkg -l cups
3. dpkg -l cups-browsed

when run from a terminal? Would you also post what is displayed in the
firefox print dialog?

Thanks,

Brian.