[cups] printer-state-message="Filter failed" ? is it cups, ghostscript, or other?

Johannes Meixner jsmeix at suse.de
Fri Apr 5 07:15:53 PDT 2019


Hello,

On Apr 5 06:38 PGNet Dev wrote (excerpt):
> On 4/5/19 2:26 AM, Johannes Meixner wrote:
>> When Ghostscript fails it usually means its input
>> (in this case the PDF output from /usr/lib/cups/filter/pdftopdf)
>> is somehow wrong.
>>
> ...
>
>> Wherefrom do you have your Ghostscript 9.27?
>>
>> Do you have it from the openSUSE Build Service "Printing" project
>> https://build.opensuse.org/package/show/Printing/ghostscript
>
> yep.

so the next step is to find out what the actual root cause is:
The original PDF file from the application that prints it
or the PDF output from /usr/lib/cups/filter/pdftopdf
or Ghostscript itself.

See
https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue
how to get the original file that is to be printed
and how to run Ghostscript manually on that file
to check if Ghostscript can process it.


Kind Regards
Johannes Meixner
-- 
SUSE LINUX GmbH - HRB 21284 (AG Nuernberg)
GF: Felix Imendoerffer, Mary Higgins, Sri Rasiah



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