[cups] Unable to add a printer

[Brian Potkin]

> I've just reinstalled Debian 9.9 and cups to a computer.  I have an HP
> LaserJet 6P attached via USB cable.  I am unable to add the printer to cups.

[Big snip]

Let us know what you get for

/usr/sbin/lpinfo -v

and

/usr/sbin/lpinfo -m | grep 6P

On Mon, 29 Apr 2019 at 19:07, Znoteer <znoteer at mailbox.org> wrote:
>
> Hi,
>
> I've just reinstalled Debian 9.9 and cups to a computer.  I have an HP
> LaserJet 6P attached via USB cable.  I am unable to add the printer to cups.
>
> When I click the Add Printer button, there are 4 Local Printers options: 1)
> HP Printer (HPLIP), 2) Serial Port #1, 3) Unknown and 4) HP Fax (HPLIP).  If
> I choose option 1 and click Continue, I am either immediately returned to
> the Admininstration page or I am sent to the page where I can define the
> Connection.  If I do get that far, attempt to define a connection, and click
> on Continue, I am immediately returned to the Administration page and no
> printers are listed under the printers tab.
>
> If I choose option 2 (serial port #1), when I click Continue, either I am
> returned immediately to the Administration page, or I am give the
> opportunity to configure the serial port which is identified as
> serial://dev/ttyS0.  If I do get as far as configuring the serial port, when
> I click continue, I am immediately returned to the Administration page and
> no printers are listed under the Printers tab.
>
> Option 3 seems to reliably send me to the next step in the configuration
> where the Connection is defined as usb://Unknown/Printer.  However, once I
> provide a Name and a Description, and click on the Continue button, I am
> immediately returned to the Administration page without having added a
> printer.
>
> Option 4 makes no sense since this is not a fax machine, but I have tried it
> anyway.  I get to the page where I can define the Connection, but when I
> click continue, I am immediately returned to the Administration page and no
> printer is added.
>
> I have tried this several times, and each time it is the same result: no
> printer is added to the configuration.
>
> I've enabled debug output, but the only error I see in the cups error log is
> "<time stamp> [cups-deviced] PID <pid> (gutenprint52+usb) stopped with
> status 1!".  Searching for that on the web returns 2 hits with the words
> "stopped with status 1", neither of which match my circumstances.
>
> I've also tried purging and reinstalling cups twice with no change in the
> outcome.  That's about the extent of my trouble shooting capablities.  Can
> anyone suggest where to go from here to get my printer added?
>
> Thanks,
>
> --
> Znoteer
> znoteer at mailbox.org
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