[cups] HP OfficeJet Pro 9012 - receiving job, but quits

[Helge Blischke]

> Am 16.03.2021 um 23:22 schrieb Michael <ar798c2efm at liamekaens.com>:
> 
> Hi,
> 
> I am quite new to CUPS (running on a RPi).
> My first installation was a RPi with a HP OfficeJet Pro 6970 everything
> worked fine.
> 
> Now I moved this printer to my parents (where I do remote printing) and
> purchased a new HP OfficeJet Pro 9012.
> When printing a PDF with "lp mypdf.PDF", the document is printed.
> 
> I only print PDFs but heavily use the following options:
> e.g.
> lp -o sides=two-sided-long-edge -o number-up=2 -o page-border=single -o
> cupsPrintQuality=Draft -o page-ranges=39-42 mypdf.PDF
> 
> when printing the above example, the printer "wakes up", it seems he wants
> to start but then quits.
> In the error_log I see "[Job 47] Job canceled at printer.".
> 
> Any idea, what I am doing wrong?
> 
> any help appreciated
> thanks
> michael
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Without knowing what is going on in detail which your print job it is hardly
possible to give you any hints.

Please do the following steps:

(1)	execute
	cupsctl —debug-logging

(2)	execute your print command
	and remember the job id.
(3) 	execute
	grep "Job xxxx“ /var/oc/cups/error_log.O > /tmp/temp.txt
	grep "Job xxxx“ /var/oc/cups/error_log >> /tmp/temp.txt
	where xxxx is the job id.

(4)	mail the contents of the file /tmp/temp.txt

Helge