[cups] getting printer information

Matt Zagrabelny mzagrabe at gmail.com
Fri Dec 15 12:46:25 PST 2023


Hello CUPS!

Running cups 2.4.7-1.

On my laptop, connecting to my cups print server, in the status section of
the print dialogue box I am getting:

Getting printer information...

It never finishes getting the printer information. The mouse pointer has
the "spinning" icon.

I do see the printer via:

avahi-browse --all -r

+ wlp0s20f3 IPv6 HP ColorLaserJet M253-M254 @ zed              Internet
Printer     local
+ wlp0s20f3 IPv4 HP ColorLaserJet M253-M254 @ zed              Internet
Printer     local
+ wlp0s20f3 IPv6 HP ColorLaserJet M253-M254 @ zed              Secure
Internet Printer local
+ wlp0s20f3 IPv4 HP ColorLaserJet M253-M254 @ zed              Secure
Internet Printer local
= wlp0s20f3 IPv6 HP ColorLaserJet M253-M254 @ zed              Internet
Printer     local
   hostname = [zed.local]

   address = [fe80::dacb:8aff:fe5e:e4d4]

   port = [631]

   txt = ["printer-type=0x8090DE" "Collate=T" "Copies=T" "Duplex=T"
"Color=T" "mopria-certified=1.3" "URF=V1.4,CP1,W8,PQ
4,SRGB24,RS600,DM1,FN3" "TLS=1.2"
"UUID=95b6030b-a19f-38db-7f05-52126868f10b"
"pdl=application/pdf,application/postscrip
t,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(ColorLaserJet
M253-M254)" "priority=0" "note=Basement" "adm
inurl=https://zed.local.:631/printers/HP_ColorLaserJet_M253-M254" "ty=HP
ColorLaserJet M253-M254 Postscript (recommended
)" "rp=printers/HP_ColorLaserJet_M253-M254" "qtotal=1" "txtvers=1"]

= wlp0s20f3 IPv4 HP ColorLaserJet M253-M254 @ zed              Internet
Printer     local
   hostname = [zed.local]

   address = [192.168.0.254]

   port = [631]

   txt = ["printer-type=0x8090DE" "Collate=T" "Copies=T" "Duplex=T"
"Color=T" "mopria-certified=1.3" "URF=V1.4,CP1,W8,PQ
4,SRGB24,RS600,DM1,FN3" "TLS=1.2"
"UUID=95b6030b-a19f-38db-7f05-52126868f10b"
"pdl=application/pdf,application/postscrip
t,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(ColorLaserJet
M253-M254)" "priority=0" "note=Basement" "adm
inurl=https://zed.local.:631/printers/HP_ColorLaserJet_M253-M254" "ty=HP
ColorLaserJet M253-M254 Postscript (recommended
)" "rp=printers/HP_ColorLaserJet_M253-M254" "qtotal=1" "txtvers=1"]

= wlp0s20f3 IPv6 HP ColorLaserJet M253-M254 @ zed              Secure
Internet Printer local
   hostname = [zed.local]

   address = [fe80::dacb:8aff:fe5e:e4d4]

   port = [631]

   txt = ["printer-type=0x8090DE" "Collate=T" "Copies=T" "Duplex=T"
"Color=T" "mopria-certified=1.3" "URF=V1.4,CP1,W8,PQ
4,SRGB24,RS600,DM1,FN3" "TLS=1.2"
"UUID=95b6030b-a19f-38db-7f05-52126868f10b"
"pdl=application/pdf,application/postscrip
t,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(ColorLaserJet
M253-M254)" "priority=0" "note=Basement" "adm
inurl=https://zed.local.:631/printers/HP_ColorLaserJet_M253-M254" "ty=HP
ColorLaserJet M253-M254 Postscript (recommended
)" "rp=printers/HP_ColorLaserJet_M253-M254" "qtotal=1" "txtvers=1"]

= wlp0s20f3 IPv4 HP ColorLaserJet M253-M254 @ zed              Secure
Internet Printer local
   hostname = [zed.local]

   address = [192.168.0.254]

   port = [631]

[...]

I can successfully print from a different laptop on my network.

I have disabled the (nftables) firewall on my laptop and the status of this
problem does not change.

What am I missing to debug this further?

Thanks for any help!

-m


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