<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>On Sep 1, 2009, at 12:28 PM, AEM TI Sup wrote:</div><blockquote type="cite"><div><blockquote type="cite">...</blockquote></div></blockquote><blockquote type="cite"><div><blockquote type="cite">E [01/Sep/2009:15:14:25 -0400] cupsdAuthorize: pam_authenticate() returned 9 (Authentication service cannot retrieve authentication info.)!<br></blockquote><font class="Apple-style-span" color="#006312">...<br></font>I should specify that users are stored in Active Directory (2K3) and that users can login to the server using these credentials.<br></div></blockquote></div><div><br></div>Well, two questions:<div><br></div><div>1. Are the users using their username or their full name? (i.e. "johndoe" vs. "John Doe")</div><div><br></div><div>2. Do you have the CUPS pam configuration file set to the same stuff as the login configuration file?</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Monaco; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>___________________________________________________</div><div>Michael Sweet, Senior Printing System Engineer</div><div><br></div></span><br class="Apple-interchange-newline">
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