Hi Mike,<div><br></div><div>Both the printer and the machines have the same subnet mask i.e. 255.255.255.0<br><br></div><div>Please note that both the working and non-working machine are on same network.</div><div><br></div>
<div>However, I have seen this problem with two physical printers now. Printer model is Zebra ZM400 and both are using D-Link Network Server.</div><div><br></div><div>Is there anything else I could try to get to the bottom of this issue?</div>
<div><br></div><div>Regards,</div><div>Anurag</div><div><br></div><div><br><div class="gmail_quote">On Fri, Nov 5, 2010 at 1:55 AM, Michael Sweet <span dir="ltr"><<a href="mailto:msweet@apple.com">msweet@apple.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div style="word-wrap:break-word"><div><div class="im"><div>On Nov 4, 2010, at 11:34 AM, Anurag Chourasia wrote:</div>
<blockquote type="cite"><font face="verdana, sans-serif">HI Mike,</font><div><font face="verdana, sans-serif"><br></font></div><div><font face="verdana, sans-serif">We have tried using Socket Protocol again for printing but the problem persists. Out of 100 Label print requests, only a few actually come out of the printer while the others are shown as completed successfully but nothing comes out of the printer.</font></div>
<div><span style="font-size:13px;color:rgb(51, 51, 51);line-height:18px"><font face="verdana, sans-serif"><br></font></span></div><div><span style="font-size:13px;color:rgb(51, 51, 51);line-height:18px"><font face="verdana, sans-serif">I have also captured the logs using tcpdump for this scenario.</font></span></div>
<div><span style="font-size:13px;color:rgb(51, 51, 51);line-height:18px"><font face="verdana, sans-serif"><br>The log in <a href="http://paste.org/pastebin/view/22779" target="_blank">http://paste.org/pastebin/view/22779</a> is when the print command was sent to the printer but nothing came out of the printer (Even though the JOB Was set to successful Status). <br>
<br>The log in <a href="http://paste.org/pastebin/view/22780" target="_blank">http://paste.org/pastebin/view/22780</a> is when the print command was sent to the printer and a label came out of the printer well printed. <br>
<br>The IP of the printer is 10.15.98.14 <br>
<br>The IP of the machine from where the command was sent is 10.0.157.86 <br></font></span></div></blockquote><div><br></div></div>Do the printer and machine have the same netmask defined?</div><div><br></div><div>How about the default router?</div>
<div><br><blockquote type="cite"><div><span style="font-size:13px;color:rgb(51, 51, 51);line-height:18px"><font face="verdana, sans-serif">...<div class="im"><br>I am not sure how to interpret this. From another Linux machine in the network, I am able to print successfully to this same physical printer using socket protocol.<br>
</div></font></span></div></blockquote><div><br></div><div>Is the other machine on the same network segment as the non-working one?</div><div><br></div><div>My suspicion is that you either have a configuration problem or have a bad network card, port, or cable causing the one machine not to work with this printer.</div>
</div><div class="im"><br><div>
<span style="border-collapse:separate;color:rgb(0, 0, 0);font-family:Monaco;font-size:medium;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="border-collapse:separate;color:rgb(0, 0, 0);font-family:Monaco;font-size:medium;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div style="word-wrap:break-word">
<div>________________________________________________________________________</div><div>Michael Sweet, Senior Printing System Engineer, PWG Chair</div><div><br></div></div></span><br></span><br>
</div>
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