[cups.general] client-error-not-possible error only on cups web

[Helge Blischke]

Ye Ying wrote:
> 
> I have a very weird problem here.
> 
> I have used CUPS for my printer which connects to a network for years.
> Just recently it suddenly doesn't allow me to print the test page via
> the cups web interface http://servername:631/ The error message I got was:
> Error:
>      client-error-not-possible
> which doesn't offer any help at all. I also found I won't be able to
> re-print the completed job for this particular printer.
> 
> I tried to look at the access_log and error_log, nothing abnormal. The
> access_log actually indicated there is a job which prints the test page.
> 
> I can print the test page via cups web interface for other printers
> connecting to the same network.
> 
> All printers have no problem to print their jobs.
> 
> Does anything have any idea when I may look for the answer? Thanks a
> million in advance.
> 
> Ye

Set the log level to debug2 and then see what happens.
I'm almost sure *something* has changed on your server (a newly
installed/activated firewall?,
getting the defined services from another source that doesn't know about
CUPS? etc. etc.).

Helge

-- 
Helge Blischke
Softwareentwicklung
SRZ Berlin | Firmengruppe besscom
http://www.srz.de
tel: +49 30 75301-360