[cups.general] clients get stuck when server reboots

[Helge Blischke]

Cheryl L. Southard wrote:

> Hi Folks,
> 
> We have one main print server running cups V1.3.9 (compiled from src)
> on a RedHat Enterprise 4 linux computer which broadcasts browsing info
> to mac/solaris/linux print clients with "BrowseAddress" lines in the
> cupsd.conf.
> 
> When the print server reboots, the cups software on the RedHat 4 Linux
> clients gets stuck.  On the client, "lpstat -a" returns
>         lpstat: get-printers failed: server-error-service-unavailable
> 
> Our RedHat Enterprise 4 clients are running cups from rpm
>         > rpm -q cups
>         cups-1.1.22-0.rc1.9.27
> 
> Our solaris and Mac print clients are fine after a server reboot.
> 
> I can reset the clients by restarting cupsd on them.
> 
> Can anyone please advise how I can debug this problem.
> 
> Enclosed is the cupsd.conf from our server.
> 
> Thanks,
> Chery
> l
You probably ran into the charset incompatibility between cups 1.1.x and 
1.3.x. As of a not remembered 1.2.x version, cups only accepts UTF-8
in IPP requests and responses.

To fix that with your 1.1.x clientes, edit your cups locale setting as 
follows:

in /usr/[local/]share/locale/xx/cups_xx (where xx is your language
shortcut), edit the first line from whatever it is (I presume some
iso-8859-n) to utf-8, then restart your client's cupsd.

Let me knowif it does not work.

Helge