[cups.general] Unable to get correct printer status

[Michael Sweet]

There is no way currently to monitor the actual status of the printer - doing so would require a constant connection (or constant polling) of the printer in question, which we will not do in the base CUPS software.

There are several open source "availability monitoring" packages you could use for this - just treat the printers as web servers and you can get notifications when printers are turned off.

On Feb 4, 2010, at 8:23 AM, jcologna wrote:

> We have CUPS running on a Red Hat ES release 4u5 server.  Our printers consist of HP LaserJet 4200s and Xerox Phaser 7400DTs and are setup using a CUPS (IPP) queue.  Our issue is that we are unable to get a correct printer status using the web admin tool (http://host:631), command line (lpq, lpstat), or the built in RedHat printer admin tools.  Even if the printer is off, the web admin tool shows the printer as "idle,accepting jobs".  Lpq shows the printer as "ready" and lpstat -a shows the printer as "accepting requests".  I'm assuming all of these statuses are showing the queue status.  Does anyone know how I can get the correct status of the printer itself with CUPS?
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___________________________________________________
Michael Sweet, Senior Printing System Engineer