[cups.general] Failed to read side-channel request!
Michael Sweet
msweet at apple.com
Mon Jan 4 10:21:42 PST 2010
On Jan 1, 2010, at 2:44 PM, William Wilson wrote:
>> [Please don't cross-post]
>>
>> On Jan 1, 2010, at 12:29 PM, Steve H. wrote:
>>> I recently updated my Mac Laptop OS to 10.6.2 and now my HP LaserJet =
>> 4050n will not print. I've tried adding the printer again and again =
>> using different options, but still get "Failed to read side-channel =
>> request!"
>>
>>
>> Try deleting and re-adding the printer - it is possible that your queue =
>> did not get updated properly.
>>
>> ___________________________________________________
>> Michael Sweet, Senior Printing System Engineer
>>
>>
>>
> I have the same problem with a HP 2605dn after installing 10.6.2 and also upgrading my firmware on my 2009 macbook pro. I suspect the firmware upgrade in that my wife's 2008 macbook pro which also has 10.6.2 is does not have the same problem. Another update I made in the same time frame as the firmware upgrade was to install VMWare Fusion 3.
>
> I have deleted the 2605dn several times and re-added several times. I still encounter "Failed to read side-channel request" when I try to print to the 2605dn.
First try using the Generic PostScript driver with this printer. If that works, you've run into an HP driver bug.
Either way, please file a bug with Apple (http://bugreport.apple.com or via AppleCare) so we can track down the problem.
___________________________________________________
Michael Sweet, Senior Printing System Engineer
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