[cups.general] Jobs going to Stopped - Cups Restart the Only Resort

[Michael Sweet]

On Nov 4, 2010, at 11:34 AM, Anurag Chourasia wrote:
> HI Mike,
> 
> We have tried using Socket Protocol again for printing but the problem persists. Out of 100 Label print requests, only a few actually come out of the printer while the others are shown as completed successfully but nothing comes out of the printer.
> 
> I have also captured the logs using tcpdump for this scenario.
> 
> The log in http://paste.org/pastebin/view/22779 is when the print command was sent to the printer but nothing came out of the printer (Even though the JOB Was set to successful Status). 
> 
> The log in http://paste.org/pastebin/view/22780 is when the print command was sent to the printer and a label came out of the printer well printed. 
> 
> The IP of the printer is 10.15.98.14 
> 
> The IP of the machine from where the command was sent is 10.0.157.86 

Do the printer and machine have the same netmask defined?

How about the default router?

> ...
> I am not sure how to interpret this. From another Linux machine in the network, I am able to print successfully to this same physical printer using socket protocol.

Is the other machine on the same network segment as the non-working one?

My suspicion is that you either have a configuration problem or have a bad network card, port, or cable causing the one machine not to work with this printer.

________________________________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair




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