[cups.general] Shipping Labels not printing in Landscape format on Zebra GX420t printer

[Bryan Mason]

On 10/06/2010 04:39 PM, Swadesh Katoch wrote:
> In R12 implementation, we are trying to print shipping labels in
> Landscape format to Zebra printer GX420t. It is a 2 page Landscape
> print.
>
> xml publisher generate the pdf output in Oracle R12 , acroread
> through PASTA setup converts the pdf output to Postscript and then
> CUPS print server send the printout to Zebra printer.
>
> If I download the PostScript (PS) file to my laptop and print
> directly to Zebra printer then I get the label in landscape format
> without any issue. But if I print directly from the Oracle R12
> application through CUPS print server, it print only 1 page in
> Portrait format.
>
> We are using CUPS version 1.3.7.
> I am using 'Printer Driver: Zebra ZPL Label Printer, 1.3'
>
> And in printer properties, I am using :
> orientation-requested: 4

Hi Swadesh,

What distro are you using?  Is it Red Hat Enterprise Linux 5?  If so, 
then Red Hat Bugs 524250[1] and 592962[2] may describe the same thing as 
what you're experiencing.  This was resolved in the latest version of 
ghostscript for Red Hat Enterprise Linux 5.  The errata that describes 
the resolution can be found at 
http://rhn.redhat.com/errata/RHBA-2010-0646.html.

~ Bryan

[1]https://bugzilla.redhat.com/show_bug.cgi?id=524250
[2]https://bugzilla.redhat.com/show_bug.cgi?id=592962

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