[cups] server-error-multiple-document-jobs-not-supported

Lorenzo Milesi (maxxer) lorenzo.milesi at gmail.com
Sat Sep 5 03:31:42 PDT 2020


Today I got a strange issue. A document failed to print with the error above. I didn't know what to do so I paused and resumed the printer and the job went through without doing anything else.
I was wondering why it worked after resume, without further actions. Can this lock be avoidable with settings? Thanks

This is the error log:
D [05/Sep/2020:07:06:11 +0200] [Job 40289] pagew = 571.0, pagel = 818.0
D [05/Sep/2020:07:06:11 +0200] [Job 40289] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
D [05/Sep/2020:07:06:11 +0200] [Job 40289] PageLeft = 12.0, PageRight = 583.0
D [05/Sep/2020:07:06:11 +0200] [Job 40289] PageTop = 830.0, PageBottom = 12.0
D [05/Sep/2020:07:06:11 +0200] [Job 40289] PageWidth = 595.0, PageLength = 842.0
D [05/Sep/2020:07:06:11 +0200] [Job 40289] Wrote 1 pages...
D [05/Sep/2020:07:06:11 +0200] [Job 40289] PID 8185 (pstops) exited with no errors.
D [05/Sep/2020:07:06:11 +0200] [Job 40289] PID 8182 (/usr/lib/cups/filter/pdftops) exited with no errors.
D [05/Sep/2020:07:06:11 +0200] [Job 40289] Send-Document: server-error-multiple-document-jobs-not-supported (server-error-multiple-document-jobs-not-supported)
E [05/Sep/2020:07:06:11 +0200] [Job 40289] Non è possibile aggiungere il documento al processo di stampa.
D [05/Sep/2020:07:06:11 +0200] cupsdMarkDirty(---J-)
D [05/Sep/2020:07:06:11 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [05/Sep/2020:07:06:11 +0200] [Job 40289] Set job-printer-state-message to "Non è possibile aggiungere il documento al processo di stampa.", current level=ERROR
D [05/Sep/2020:07:06:11 +0200] [Job 40289] STATE: +cups-waiting-for-job-completed
D [05/Sep/2020:07:06:11 +0200] cupsdMarkDirty(P----)
D [05/Sep/2020:07:06:11 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"

After this error cups looped in this:
D [05/Sep/2020:07:06:19 +0200] cupsdMarkDirty(---J-)
D [05/Sep/2020:07:06:19 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [05/Sep/2020:07:06:19 +0200] cupsdMarkDirty(---J-)
D [05/Sep/2020:07:06:19 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [05/Sep/2020:07:06:19 +0200] Discarding unused job-progress event...
I [05/Sep/2020:07:06:22 +0200] [Job 40289] Idle
D [05/Sep/2020:07:06:22 +0200] [Job 40289] update_reasons(attr=1(other-report), s=\"(null)\")
D [05/Sep/2020:07:06:22 +0200] [Job 40289] Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes)
D [05/Sep/2020:07:06:22 +0200] [Job 40289] (monitor) Get-Job-Attributes: successful-ok (successful-ok)
D [05/Sep/2020:07:06:22 +0200] [Job 40289] (monitor) job-state = pending
D [05/Sep/2020:07:06:22 +0200] [Job 40289] (monitor) job-state = pending
D [05/Sep/2020:07:06:24 +0200] [Job 40289] Get-Printer-Attributes: server-error-internal-error (Success)
D [05/Sep/2020:07:06:24 +0200] [Job 40289] Get-Job-Attributes: successful-ok (successful-ok)
D [05/Sep/2020:07:06:24 +0200] [Job 40289] PAGE: total 0
D [05/Sep/2020:07:06:24 +0200] cupsdMarkDirty(---J-)
D [05/Sep/2020:07:06:24 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [05/Sep/2020:07:06:24 +0200] cupsdMarkDirty(---J-)
D [05/Sep/2020:07:06:24 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [05/Sep/2020:07:06:24 +0200] Discarding unused job-progress event...
I [05/Sep/2020:07:06:30 +0200] [Job 40289] Idle
D [05/Sep/2020:07:06:30 +0200] [Job 40289] update_reasons(attr=1(other-report), s=\"(null)\")
D [05/Sep/2020:07:06:30 +0200] [Job 40289] Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes)
D [05/Sep/2020:07:06:31 +0200] [Job 40289] (monitor) Get-Job-Attributes: successful-ok (successful-ok)
D [05/Sep/2020:07:06:31 +0200] [Job 40289] (monitor) job-state = pending
D [05/Sep/2020:07:06:31 +0200] [Job 40289] (monitor) job-state = pending
I [05/Sep/2020:07:06:32 +0200] [Job 40289] Idle
D [05/Sep/2020:07:06:32 +0200] [Job 40289] update_reasons(attr=1(other-report), s=\"(null)\")
D [05/Sep/2020:07:06:32 +0200] [Job 40289] Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes)
D [05/Sep/2020:07:06:32 +0200] [Job 40289] (monitor) Get-Job-Attributes: successful-ok (successful-ok)
D [05/Sep/2020:07:06:32 +0200] [Job 40289] (monitor) job-state = pending
D [05/Sep/2020:07:06:32 +0200] [Job 40289] (monitor) job-state = pending
D [05/Sep/2020:07:06:32 +0200] [Job 40289] Get-Printer-Attributes: server-error-internal-error (Success)


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