[cups.general] Xerox Phaser 6130n Detected & Installed Perfectly in 8.10 Intrepid, and will detect but not install in 9.04 Jaunty via System/Admin/Printing/CUPS gui.

[Jack Whitley]

Hello CUPS,I'm a relatively non-technical user, trying to figure out how to
post a problem ticket related to CUPS, which is outlined below, and is a
copy of a ticket I sent to Ubuntu Launchpad yesterday, but have had no
response.

I've not subscribed to newsgroups before, and am not sure if I have picked
the right one for the issue below.  If I have not, please accept my
apologies, and direct me to the appropriate place for something like the
below.

My and my families' school computing is dead in the water due to the issue
below, one that I have never experienced with CUPS before.  I've searched
every database I can find for the error message outlined below, and have
come up empty.  Any help or guidance would be most appreciated.

If you need command line generated reports, if you type out the command and
syntax, I am far enough along to enter those and reply back with output.

Thanks

Jack

_________________________________________________________________________________________________________________

Xerox Phaser 6130n Detected & Installed Perfectly in 8.10 Intrepid, and will
detect but not install in 9.04 Jaunty via System/Admin/Printing/CUPS gui.

Hello,

I did clean installs of Ubuntu 9.04 Jaunty on two family machines, and a
Xerox Phaser 6130n printer that is connected on one Ubuntu machine via USB,
and which installed and ran perfectly in 8.10 Intrepid is now getting a
message at the end of the CUPS dialog --
"CUPS server error -- There was an error during the CUPS operation:
'server-error-internal-error'."

In 8.10 Intrepid our Xerox 6130n printer was easy to install via
System/Administration/Printing using the CUPS gui dialog. It installed the
foo driver, and since the printer did install correctly then in 8.10
Intrepid, I was able to then go in and upgrade to the .ppd for Linux that
Xerox offers for the Phaser 6130n, no problem.

Now, when trying to install the Xerox 6130n printer after a clean install of
9.04 Jaunty, using  System/Administration/Printing and the "New Printer"
dialog -

a) the "Xerox 6130n printer connected via USB" is recognized immediately
b) the "Search For Drivers" bar runs with no apparent issue
c) the next dialog box appears with printer names and location, no problem
d) when then click "Apply", I get the error message "CUPS server error --
There was an error during the CUPS operation:
'server-error-internal-error'."

I've run the software updates for CUPS, that didn't help. I've searched the
database here and didn't see anything like this.

Any help would be most appreciated, the printer is used for school projects.
I'm not a technical expert,

Thanks

jackson

__________________________________________________________________________________________________________________
 jackson <https://answers.launchpad.net/%7Ejack-whitley> said 18 hours ago:

As additional information, I copied the Xerox ppd file for the 6130n to
/usr/lib/cups/filter/ and tried to install the printer again.

Again

- the printer was detected and named perfectly as "Xerox Phaser 6130n with
USB Connection"
- the "Search For Drivers" ran with no apparent issue
- the "name the printer" dialog appeared correct
- but when I clicked "Apply", I got the same "CUPS server error -- There was
an error during the CUPS operation: 'server-error-internal-error'."

I'm stumped, in my prior Intrepid 8.10, the same hardware was was detected,
installed, and worked perfectly, all I've changed is to a clean install of
Jaunty 9.04.

Any help would be greatly appreciated. If I can provide any information, if
you can spell out the commands completely, I'll be happy to try.

Thanks again,

jackson
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